Super Saver Packs
What payment options are available when customers opt for the Super Saver pack at 5paisa?
The two payment options available for the Super Saver pack subscription at 5paisa are: · 5paisa Ledger: Customers can make payments using funds available in their 5paisa ledger, which is a virtual wallet maintained within the 5paisa platform. · Bank ...
How do you calculate the refund amount received in the event of pack cancellation?
If you cancel your subscription pack within 3 days, you might receive a refund of what you paid, except for the benefits you've used. The benefit amount considered for refund calculation includes factors like the number of Free Trades used, any ...
What if the user is not able to cancel the pack through an app or website?
· If a user can't cancel your subscription within 3 days of signing up or renewing, reach out to customer service immediately. · Contact customer service via email or phone for assistance. · Send a request to cancel the subscription along with a ...
When will I receive the brokerage reversal for the first 100 free trades under the Ultra Trader pack?
· Subscribers get 100 free trades every 30 days under the Ultra Trader pack. · Initially, brokerage is charged at ₹10 per order (which is a 50% discount). · The charged brokerage amount is credited back to your 5Paisa Ledger within 30 days. · If you ...
What are the Terms and Conditions for buying a Super Saver pack?
The terms and conditions for purchasing a Super Saver Pack include. Active Equity Account: Customers must have an active Equity trading account with 5Paisa to be eligible to purchase the Super Saver Pack. If they only have a Mutual Fund (MF) account, ...
What is the process for canceling the Super Saver Pack?
To cancel your Super Saver Pack subscription, simply: 1. Sign in to your 5paisa account. 2. Navigate to the subscription page. 3. Scroll down to locate the "Cancel My Subscription" option. 4. Click on the option to initiate the cancellation process.
Can I purchase a Super Saver Pack through the IOS at 5paisa?
Super Saver Pack cannot be purchased or cancelled through IOS devices. However, you can purchase it from the web, by visiting www.5paisa.com and avail the benefits.
What happens if I cancel the plan on or before the renewal date and the refund rules for cancellation of the pack at 5paisa?
If you place a pack cancellation request within 3 days of purchase of renewal date, then you will be provided the refund amount equals to the amount paid by you minus the benefit availed by you from the active pack. Note: For cases outside the 3 day ...
How do I change my billing date for Super Saver pack at 5paisa?
Unfortunately, there isn't a direct method to alter your billing date for the Super Saver pack at 5paisa. However, you can modify it by cancelling your current pack and then restarting it on your preferred billing date. If you cancel during a billing ...
Can I opt for the Super Saver pack without an active 5paisa account?
To purchase any Super Saver Pack from 5paisa, you must have an active Equity & Derivative account with 5paisa. You cannot opt for the Super Saver Pack without this active account. Ensure that your Equity & Derivative account with 5paisa is active ...
What are the payment options available when customers opt for the Super Saver pack at 5paisa?
Customers can pay via 5paisa Ledger or Bank account for buying Super Saver Packs. If any customer wishes to upgrade the existing pack, the same can be done via 5paisa Ledger only.
Can the super saver pack be automatically renewed after the end of the subscription period at 5paisa?
The service can be automatically renewed after the end of the subscription period at 5paisa. Here's how it works: · Automatic Renewal: The Super Saver Pack will be renewed automatically at the end of each billing cycle. · Payment Deduction: The ...
Is it possible to cancel the subscription plan, and how many days before the renewal should I do it?
Yes, it is possible to cancel your subscription plan. Remember to cancel your subscription at least one day before renewal.
Are there any additional fees associated with the Super Saver Pack charges?
· Customers must have an active Equity trading account with 5Paisa to be eligible to purchase the Super Saver Pack. · Customers who only have an MF account will need to activate the Equity segment to buy the pack. · Opting for the Derivatives segment ...
Will the customer get a refund on pack payment?
The super saver packs of 5Paisa are non-refundable. However, if you have any queries, you can contact our customer support team at support@5paisa.com.
When will I receive the brokerage reversal?
For 100 free trades, brokerage shall be charged at ₹10 per order (50% discount), however it shall be credited back in 5paisa ledger within 30 days (1st week of next month). Applicable only for ultra-trader pack users.
What are the charges for Super saver pack/Subscription Plan?
As part of our commitment to providing a seamless trading experience, 5paisa introduces Super Saver Packs. These packs are designed to offer additional functionalities and tools that cater to specific needs and preferences of traders. In this ...
What are Super Saver Pack's pricing and features?
The Super Saver Packs offered by 5Paisa come in two variants: Ultra Trader Pack and Power Investor Pack. Here are the details: Ultra Trader Pack: This pack is tailored for active traders who engage in frequent buying and selling of stocks. It ...
What is the refund policy if I cancel my super saver plan??
If you opt to cancel your plan within 3 working days of activation, a refund will be issued within 48 hours. This refund will be credited back to the original payment source, less any benefits utilized. For instance, if the payment was debited from ...
What happens if my renewal payment fails for the Super Saver Pack?
For users who bought the Super Saver Pack via the 5Paisa app or website and lack sufficient funds in their 5Paisa ledger for renewal, 5Paisa offer a grace period of up to 3 terms. For instance, monthly subscribers receive 3 months, while yearly ...
What are the steps to activate the Super Saver Pack?
To activate the Super Saver Pack with 5paisa, follow these steps: Using the Mobile Application: 1. Open the 5paisa app and log in. 2. Tap on "User" and select "Super Saver Pack." 3. Choose your preferred pack. 4. Complete the transaction on the ...
Can I upgrade or downgrade my super saver pack? Which features will be applicable?
Yes! You can upgrade or downgrade your Super Saver Pack based on your requirements. Just visit 5 paisa website or app, access the 'subscription details' section, and follow these steps: 1. Navigate to ‘User’ and select “Super Saver Pack.” 2. Click on ...
General Queries
What are the payment options available when customers opt for the Super Saver pack? Customers can pay via 5Paisa Ledger or Bank account for buying Super Saver Packs. If any customer wishes to upgrade the existing pack, the same can be done via 5Paisa ...
Super Saver Packs Features
Note 1: Additional 18% GST is applicable on the above charges Note 2: Prices of the Ultra Trader Pack and Power Investor pack have been revised from 1st April 2023. Customers already subscribed to these packs will continue to enjoy services in ...