Can I cancel my subscription and how can I do the same?

Can I cancel my subscription and how can I do the same?

Yes. You may cancel your subscription. If you wish to cancel your subscription payments, simply login to the 5paisa App and navigate to My Subscriptions. However, if the subscription plan is not cancelled, the same shall be renewed automatically for the same term, after its expiry. 

Note: The subscription amount paid shall be non refundable.

What happens if I cancel early?
If you cancel early, subscription charges shall not be refunded however you shall continue to use the benefits of the subscription plan until your account automatically downgrades to the Basic plan at the end of your current billing period. You will however not be charged the renewal charges unless you renew your subscription.
 
To see when your subscription will end, check the Subscriptions detail on the 5paisa Mobile app or Website.

Will I be able to restart my subscription?
Definitely! Whenever you wish to, you can restart your subscription from the 5paisa Mobile App or Website by simply paying the subscription charges.

If I cancel my subscription, will I be charged?
You will not see any more subscription charges unless you restart your payments. If you cancel your plan before the expiry, as per your billing period, you would be able to access the paid features until the subscription cancels automatically.


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