Escalation Martix at 5Paisa

Escalation Matrix for Customer Care and Grievance at 5paisa

In absence of a response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.gov.in/scores/Welcome.html or Exchange at https://investorhelpline.nseindia.com/NICEPLUS/. Please quote your Service Ticket/Complaint Ref No. while raising your complaint at the SEBI SCORES/Exchange portal. 

• Related Articles

• What documents are required to open an account for Limited Liability Partnership (LLP) at 5 paisa?

  Limited Liability Partnership (LLP) accounts can be opened using offline mode. The specific documentation requirements for initiating a Limited Liability Partnership (LLP) account depend on the KYC/KRA status. To conveniently check the status, please ...

• How to convert the Demat account to a Basic Service Demat Account(BSDA) at 5paisa?

  For converting the Demat account to a BSDA account, you need to courier the BSDA conversion form with a self-attested PAN card to our head office. Below are the details- Head Office Address: 5 Paisa Capital Limited Sun Infotech Park, Road No. 16V, ...

• What is the user ID to log in to 5paisa trading platform?

  You may use your mobile number, email ID, and Client ID as the user ID to log in to 5 Paisa’s trading platform. You will receive the details via email within 72 working hours after successful completion of the account opening and activation process. ...

• Is it possible to open a 5paisa Demat account if my Aadhaar is not linked to with my phone number?

  No, a 5paisa Demat account cannot be opened online if your Aadhaar is not linked to your phone number. Further, the Demat account can be opened offline as well. You can courier the account opening form by manually filling out the AOF (Account Opening ...

• What are the STT charges in contract notes?

  STT, short for Securities Transaction Tax, is a tax levied on share/securities/stock transactions, wherein investors are required to pay a small tax on the total consideration paid or received. This tax is remitted to the Government through the ...