This issue arises when you have set up two accounts using the same mobile number. Currently, we do not allow multiple accounts to be linked to a single mobile number. Follow these steps to resolve the issue:
1. Raise a Support Ticket:
o Contact our support team to address the issue.
o Email: support@5paisa.com
o Phone: 89766 89766
o Provide details about the issue, including your client code and the registered mobile number.
2. Login Using Client Code or Email ID:
o Until the issue is resolved, you can log in using your client code or registered email ID instead of your mobile number.
3. Wait for Resolution:
o The support team will work on resolving the issue and update you once the problem is fixed.
By following these steps, you can bypass the "Multiple accounts are linked to the mobile number" error and continue to access your 5paisa account.