In case, you don't have the UPI ID mapped into the same mobile then follow the below-mentioned steps:
Login to 5paisa Mobile App >> Click on User >> Click on Add funds >> Enter amount >> Select the bank account you want to pay with >> Click on UPI ID >> Enter UPI ID you want to pay with >> Click on Pay >> On the UPI app, you will receive a collect request from 5paisa >> Enter UPI PIN to complete the transaction
Notes:
1. UPI transfers have a limit of ₹2,00,000/- per day. Your bank may have further restrictions on the amount allowed per transaction that you will have to check with your bank
2. In the case of UPI collection the request will expire in 10 minutes, hence ensure to approve the transaction from your UPI app within 10 mins post which it will be marked as expired
3. Ensure that the UPI ID (VPA) you are paying with is mapped to the bank account registered with 5paisa. Any funds transferred with an unregistered bank account will be refunded back to the source account within 3-5 days
4. Push to VPA is disallowed which means that only those transactions which are initiated from 5paisa will be accepted. You should not send money directly to 5paisa's UPI ID as the same is not allowed.
Fund Updation Time:
The funds will be updated instantly in your trading account, but they might get delayed in the below-mentioned scenarios-
Scenario 1: You have made the fund transfer from the bank account which is not registered with 5paisa
What will happen to your money: Money, if debited then it will be refunded back to your account instantly (most of the time) or within 24 hours.
Scenario 2: Your payment is successful, money debited but 5paisa is showing the transaction as failed
Reason for such scenario occurrence: Your bank has not given the debit transaction confirmation to NPCI and hence 5paisa also has not received the "Success" status for your transaction. So, it will initially be marked as pending at 5paisa until it's confirmed from your bank's end.
What happens to such a transaction: This transaction will be actively reconciled at your bank's end and the remitting bank will re-share the final transaction status to NPCI. Also, the same will be communicated to 5paisa. These transactions are reconfirmed usually within 15-30mins.
In case the transaction is marked as failed then the bank refunds the amount back into your account within 24-48 hours.
Time for fund updation: It takes about 15-30 mins for transaction confirmation in such a scenario. On confirmation of the "Success" status, we update it Instantly in your trading account
Scenario 3: Your payment has failed, money is debited, and showing failed at 5paisa as well
What will happen to your money: Your money will be credited back to your account within 24-48 hours
You can also check with your bank for knowing the exact time for the refund of money into your bank account