What if the user is not able to cancel the pack through an app or website?

What if the user is not able to cancel the pack through an app or website?

·        If a user can't cancel your subscription within 3 days of signing up or renewing, reach out to customer service immediately.

·        Contact customer service via email or phone for assistance.

·        Send a request to cancel the subscription along with a screenshot of the subscription page.

·        If the user tries to cancel after 3 days, their subscription won't renew and will end when the current term is up.


    • Related Articles

    • What are the steps to activate the Super Saver Pack?

      To activate the Super Saver Pack with 5paisa, follow these steps: Using the Mobile Application: 1. Open the 5paisa app and log in. 2. Tap on "User" and select "Super Saver Pack." 3. Choose your preferred pack. 4. Complete the transaction on the ...
    • Can I cancel my super saver pack and how can I do the same?

      Yes. You may cancel your Super Saver Pack. If you wish to discontinue payments for your Super Saver Pack, simply log in to the 5paisa App and navigate to My Subscriptions Details. However, if the Super Saver Pack is not canceled, the same shall be ...
    • What are the steps to modify or cancel an IPO bid?

      To Modify IPO Bids: · Open the 5paisa Mobile App: Launch the 5paisa Mobile App on your smartphone or mobile device. · Navigate to the IPO Tab: Once the app is open, locate and tap on the "IPO" tab or option from the main menu. This will take you to ...
    • Discontinued Super Saver Pack & Features

      The below super saver pack offer is valid from 01st January 2020 to 06th October 2020. Fresh purchase has been suspended since 6th Oct 2020. Existing subscribed plans shall continue to auto-renew. Note: 18% GST is applicable on all the ...
    • Can I upgrade or downgrade my super saver pack? Which features will be applicable?

      Yes! You can upgrade or downgrade your Super Saver Pack based on your requirements. Just visit 5 paisa website or app, access the 'subscription details' section, and follow these steps: 1. Navigate to ‘User’ and select “Super Saver Pack.” 2. Click on ...