If you opt to cancel your plan within 3 working days of activation, a refund will be issued within 48 hours. This refund will be credited back to the original payment source, less any benefits utilized. For instance, if the payment was debited from your ledger, the refund will be returned there. Similarly, if the payment originated from your bank account, the refund will be directed to that account.
In the event of a bank account payment, clients must furnish their bank account statement within 24 hours of the cancellation request to support@5paisa.com. The reversal process will be initiated upon verification, and the refund will be credited to the client's ledger.
For bank account payments, if the transaction fails due to insufficient balance, the amount will be deducted from your 5Paisa ledger for the current and subsequent renewal cycles.
If you cannot renew your Super Saver Pack during the grace period, you can resubscribe anytime to continue enjoying its benefits.
Please note: In case of insufficient balance in your ledger on the renewal date, the subscription pack will be renewed, potentially resulting in a negative or debit balance in the client's ledger.