Whom should I reach out to if I don't receive corporate action benefits despite being eligible as per the record date?
If you are eligible for corporate action benefits as per the record date but have not received them, you should first reach out to the company's Registrar and Transfer Agent (RTA). The RTA is responsible for maintaining the records of shareholders and managing corporate actions. They can provide information and assistance regarding the distribution of benefits.
You can find the contact information for the RTA on the official website of the stock exchange where the company is listed (such as BSE or NSE). Look for the "Investor Relations" or "Contact Us" section on the company's website to find the RTA's contact details.
If the issue is not resolved through the RTA or if you require further assistance, you can also contact your brokerage or depository participant (DP) from whom you hold the shares. They might be able to help you address the concern or provide guidance on the next steps to take. It's important to keep all the relevant documents, such as your Demat account statement, communication from the company, and transaction details handy when contacting the RTA or your DP for prompt resolution.