Why was the account opening application put on hold?

Why was the account opening application put on hold?

Your application for account opening with 5Paisa will be put on hold in case any required documents are missing/mismatched. 

Apart from this, there might be several other reasons for document-related rejections, such as:

1.    PAN

o   The photo in the PAN copy provided is blurred/unclear.

o   The PAN card photocopy is not clear.

o   The PAN card photocopy is not self-attested.

o   Name mismatch between your PAN and address proof.

2.    Income Proof

o   To activate derivatives, the income proof you submitted might not be sufficient. Additionally, if you wish to activate the F&O segment, you must submit the documents listed below to get approved:

o   Bank statement for the last 6 months with a closing balance of about ₹10,000.

o   The salary slip for the last 3 months.

o   ITR acknowledgement of the latest financial year.

3.              Bank Details

·        The submitted bank statement must contain the bank account number and IFSC code.

·        No mismatch of name in PAN card and Bank statement/cancelled cheque. A duly attested banker confirmation letter and self-declaration must be sent to further process the application. 

·        Bank statements submitted should not be password protected and should be in an unblocked version.

4.              Address Proof:


o   The address provided must be self-attested.

o   No name mismatch should be there between the address and PAN proof. You need to submit a self-declaration letter in order to verify. 

o   If the address proof provided is not clear, you will need to send us a clear, self-attested address proof photocopy. 

o   The address proof you gave does not match the correspondence address you entered on the KYC page. Kindly provide us with a fresh KYC sheet or an address proof that matches the address you filled out.

o   The address evidence you gave does not match the permanent address you entered on the KYC/POA/ECN page. Kindly provide us with a fresh KYC/POA/ECN sheet or an address proof that corresponds with the address you filled out.

5.              Nomination


·        In case of nominee is a minor, the details of a guardian are needed along with the DOB to process the application.

·        If there are multiple nominees allotted by you, please mention the percentage share each nominee should get. 

 

In each of the aforementioned situations, you will be notified via email and given a call by our representative to explain why the application was placed on hold. You will be provided with further assistance in completing the application process.