Freeze and Unfreeze Trading Account
Who Should I Contact for Account Closure or Other Queries?
For closing your account, reactivating a closed account, or any other support queries, please contact our support team at support@5paisa.com.
Can I Trade While My Account is Frozen?
No, you cannot place new orders or trade while your account is frozen. However, you can still manage and close existing positions by contacting our dealing desk.
How Long Does It Take to Freeze or Unfreeze My Account?
Freezing or unfreezing your account will typically be processed within 15 minutes of receiving your request, provided all necessary validations are completed.
What Happens After My Account is Frozen?
Once your account is frozen: Your account will be restricted from all trading activities. You can only square off open positions by calling our dealing desk at 89766 89766. All your pending orders will be cancelled. Fresh online order ...
How Do I Freeze or Unfreeze My Trading Account?
How to Freeze Your Account: Via Email: Send an email from your registered email ID to stoptrade@5paisa.com. A ticket will be created, and your request will be processed within 15 min. You will receive a confirmation email once your account is ...
What is a Voluntary Freeze of a Trading Account? And What Happens After My Account is Freezed?
With respect to recent regulatory guidelines Circular No. SEBI/HO/MIRSD/POD-1/P/CIR/2024/4 dated January 12, 2024, and Exchange Circular No. NSE/INSP/60277 dated January 16, 2024 aimed at enhancing the security and flexibility of your trading ...